The Post-bureaucratic age (PBAge) is not a technological innovation. It is a philosophy for government. It is about trusting people to know what solutions best fit their daily lives. The PBAge is about state institutions opening up resources so that individuals and communities can choose how they use them. The relationship between government and governed will shift from a directing one to an enabling one.
As David Cameron has said, by harnessing the PBAge mindset the Conservatives will “take away some of the hassle involved in doing the right thing”. Politicians will not tell us how they should be held to account; instead, in the name of transparency, they will set free a variety of information. It will then be up to each voter to decide how to assess a politician’s performance. Every item of central government and quango spending over £25,000 – including every contract in full – will be published. There will be no more hiding behind the lame excuse of ‘commercial confidentiality’. Those who tender for government contracts must accept that they are recipients of British taxpayers’ money. To build on the definition of my Platform 10 colleague, Fiona Melville, the Conservatives’ vision of the PBAge is that under a Tory Government, if you want to do something positive, you and your friends will be able to. The state will provide encouragement and support but it will be up to you to make it a success.
Last week Gordon Brown gave a speech where he tried to promote Labour’s PBAge credentials. Unfortunately, he missed the fundamental point of it being about people empowerment. Like an old man trying to ‘get down’ with the kids, he used many of the right phrases but missed the basic context, thus amplifying how far out of touch he really is. One of his main pledges was that a Labour Government would lead “the next generation of the web and internet”.
No, no, no – this is the wrong way round. The government should be led by those who are out there, innovating in order to make life better. The Government and the Civil Service cannot replicate the techno-organic growth model. Internet innovation works because it embraces uncertainty and the unknown. Ideas are released early and released often. They get tested, adapted and improved by a loose network of interested cyber-bods who figure out what their audience wants and how best to give it to them. This dynamism stems from the ‘baby’ being handed over again and again. In the PBAge a government’s job is to enable these innovators to produce by giving them the right government data and opportunity. These developments can then be harnessed for the benefit of us all.
One of the many centralising measures that Brown proposed was to spend £30 million on creating a Institute of the Web, which will apparently help place the UK at the ‘cutting edge’ of web development. This idea, that the best way to encourage internet technologies is to house a few big brains under one roof, is completely disconnected from web-reality. In public policy terms this money would be better spent funding worthy start-up projects that have already survived an initial amount of testing. Maybe the Government could take a small stake in the enterprise, and then if they have helped to facilitate the next ‘Facebook’ some of the profits would be reinvested into this funding scheme.
It would not be a Gordon Brown speech if it didn’t try to create political dividing lines. Hence his attack on leaving the internet to “unbridled market dogma”, “unregulated markets”, and “crude laissez faire economic theories”. Never mind that this description does not bear any relation the Conservative programme for government, Brown seems to have missed the fact that the internet is a free and fluid community. E-bay, Facebook, Google, Pay-pal and many other transformative businesses, including Martha Lane Fox’s lastminute.com, advanced because of the free nature of this community. It is Brown who is crudely trying to crowbar his dogmatic, bureaucratic agenda into the PBAge message. For him an initiative has no merits unless it can be used to bash his opponents.
Gordon Brown’s speech was about how only Labour can create, lead and regulate the future development of internet technology. It mentioned numerous times how they aspire to achieve the mystical and meaningless prize of making Britain a “world leader” by 2020. When Cameron speaks about the PBAge he talks about how he will, from tomorrow, encourage you, me and everyone to find the best solutions to the problems we face. Cameron often details how existing innovations can be harnessed to improve governance, and specifies what enabling measures his government will enact for us to succeed in tomorrow’s high-tech world.
Some commentators criticise modern democracy for ditching ideological debates, making voting no more than a choice between managers. Even if this is true, we still do not have an insignificant choice ahead of us. Especially when the choice is between one manager who wants to delegate and another who is incapable of loosening his controlling grip.